Frequently Asked Questions

Q: Is a portable gas stove safe to use indoors?

Only in a well-ventilated space such as an open kitchen, or a balcony or room with a window open. Never use one in a sealed room, a closed tent or a car. Butane consumes oxygen and produces carbon monoxide, which is odourless.

Q: How long does one butane cartridge last?

Roughly 1.5 to 2 hours on a medium flame, which is about 4 to 6 simple meals. Wind and a full flame cut this sharply, so carry a spare on trips longer than a weekend.

Q: Can I take a stove or gas cartridge on a flight or train in India?

The stove yes, in checked baggage. The fuel no. Gas cartridges are prohibited on aircraft and restricted on Indian trains. Buy fuel at your destination.

Orders & shipping

Where does NEWDRU ship?
Across India. Enter your pincode at checkout to see delivery options for your area.

How do I track my order?
Use the order status page, or reply to your order confirmation email.

Can I order for a business or in bulk?
Yes. See wholesale & corporate gifting.

Returns & warranty

What is the return policy?
See the refund and returns policy for the current window and conditions.

How do I register a warranty?
Through the warranty registration page. Keep your order number handy.

Portable gas stoves & fuel

Which stove should I buy?
A single burner suits solo trips, trekking and chai. A double burner is right if you cook full meals for two or more people, or want a dependable backup during power cuts. Full comparison on the portable & camping stoves page.

Is a portable gas stove safe to use indoors?
Only in a well-ventilated space — an open kitchen, or a balcony or room with a window open. Never use one in a sealed room, a closed tent or a car. Butane consumes oxygen and produces carbon monoxide, which is odourless.

Does the stove come with gas?
Gas cylinders, cartridges and regulators are sold separately unless you select a bundle variant. FlameFuel Pro 225g butane fits all NEWDRU stoves.

How long does one butane cartridge last?
Roughly 1.5 to 2 hours on a medium flame — about 4 to 6 simple meals. Wind and a full flame cut this sharply, so carry a spare on trips longer than a weekend.

Can I take a stove or gas cartridge on a flight or train?
The stove yes, in checked baggage. The fuel no — gas cartridges are prohibited on aircraft and restricted on Indian trains. Buy fuel at your destination.

Portable juicers & blenders

Can a portable blender crush ice?
Small amounts of soft or crushed ice, yes. Large solid cubes will strain the motor on most bottle-style blenders. Add liquid first and pulse rather than running continuously.

How do I clean one?
Add warm water and a drop of dish soap, run for 20 seconds, rinse. Do not submerge the motor base.

Rentals

Can I rent instead of buying?
Yes. Daily, weekly and monthly rentals are available at rental.newdru.com — useful if you want to try a product before committing.